Roku’s Netflix Player sells out
“Due to the tremendous coverage and initial success of this product we’re now in a two-week backorder situation,” said Tim Twerdahl, Roku’s vice president of consumer products. “We have boats coming in weekly from China with additional products, and we’re doing everything we can to get them out.”
Start-up Roku, the company behind the device that enables Netflix subscribers to watch movies streamed from the Internet to their TVs, has run out of inventory two weeks after launching.
Twerdahl would not reveal sales numbers. He said that the company was not overly conservative in its sales projections. On the contrary, he said, “We were very aggressive. Sales have outstripped our expectations.”
The box, which is is sold directly from Roku’s site, has received accolades for being inexpensive ($99), easy to install, and for doing away with long download times.
He cautioned that customers who wait until the next shipment arrives before ordering may miss out. He said the number of orders are already gobbling up those boxes.
There’s more proof that the Netflix Player is a hit.
The shortage comes after the device has received favorable reviews from The New York Times, CNET Reviews, Wired.com, and Gizmodo.
There have been some complaints from consumers of the video stalling. Twerdahl said this is often due to people watching on “marginal Internet connections.” He said that Roku’s customer service wants to hear about these issues.
Consumer demand for movies distributed via the Web has been lukewarm up to now. Download services have been plagued by expensive set-top boxes, poor quality video or limited movie selection.
The selection offered is mainly older titles, but it still offers more films than most competitors.